How We Handle Your Information
When you register an account with us, we collect your mobile number, email, date of birth, and preferred payment method—typically bKash, Nagad or Rocket—to verify your identity and process deposits and withdrawals. We log your device type, IP address, and session timestamps to secure your account
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against unauthorised access. Game-play data, including bet history and win records, is stored to calculate payouts and resolve any disputes you raise through support. We share transaction details with our payment processors only to the extent necessary to clear your deposit or release your withdrawal. Marketing
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messages are sent only if you opt in during registration; you can withdraw consent at any time from your account settings. We do not sell your personal data to third parties, and we apply encryption to protect wallet transfers and account credentials. Cookie files track your
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preferences—language, currency, recently played games—so the lobby loads faster on your next visit. Retention periods depend on regulatory requirements and your account activity; inactive accounts are archived after the period allowed under local law and eligible regions. If you close your account, we retain transaction records
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as required by financial regulations but delete marketing profiles within thirty days. You have the right to request a copy of the data we hold, correct inaccuracies, or ask us to delete information where the law permits. Contact our support team with your registered mobile number
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to initiate any data request.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.